This Privacy Policy governs the manner in which Luxum Led Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.Luxum.co.uk, website ("Site"). This privacy policy applies to the Site and all products and services offered by Luxum Led Ltd.
Personal identification information
We
may collect personal identification information from users in a variety
of ways, including, but not limited to, when users visit the site,
register on the site, place an order, subscribe to the newsletter,
respond to a survey, fill out a form, and in connection with other
activities, services, features or resources we make available on our
Site. Users may be asked for, as appropriate, name, email address,
mailing address, phone number. Users may, however, visit our Site
anonymously. We will collect personal identification information from
Users only if they voluntarily submit such information to us. Users can
always refuse to supply personally identification information, except
that it may prevent them from engaging in certain Site related
activities.
Non-personal identification information
We
may collect non-personal identification information about Users
whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and
technical information about Users means of connection to our Site, such
as the operating system and the Internet service providers utilized and
other similar information.
Contact Form
Our
website gives you the opportunity to provide information to us by
filling in a contact form. The information you give to us included your
name, email address and your enquiry. This information is not stored on
this website. An email containing the information from this form is sent
to us for the purpose of contacting you.
Please be aware that data
transfer via the internet (e.g. when communicating via email) is subject
to security risks. Therefore, complete protection against third-party
access to transferred data cannot be ensured.
For information sent via the contact form:
If
you would like a copy of the information held on you or a request to
delete your information please write to us or email info@luxum.co.uk
Web browser cookies
Our
Site may use "cookies" to enhance User experience. User's web browser
places cookies on their hard drive for record-keeping purposes and
sometimes to track information about them. User may choose to set their
web browser to refuse cookies, or to alert you when cookies are being
sent. If they do so, note that some parts of the Site may not function
properly.
How we use collected information
Luxum Led Ltd may collect and use Users personal information for the following purposes:
To
improve customer service, Information you provide helps us respond to
your customer service requests and support needs more efficiently.
To
personalize user experience We may use information in the aggregate to
understand how our Users as a group use the services and resources
provided on our Site.
To improve our Site We may use feedback you provide to improve our products and services.
To
process payments We may use the information Users provide about
themselves when placing an order only to provide service to that order.
We do not share this information with outside parties except to the
extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We
may use the email address to send User information and updates
pertaining to their order. It may also be used to respond to their
inquiries, questions, and or other requests. If User decides to opt-in
to our mailing list, they will receive emails that may include company
news, updates, related product or service information, etc. If at any
time the User would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at the bottom of each email
or User may contact us via our Site.
Retaining personal data
We
only retain the Personal Data collected from a User for as long as the
User’s account is active or otherwise for a limited period of time as
long as we need it to fulfil the purposes for which we have initially
collected it, unless otherwise required by law.
Right of Access, deleting and Data Portability of Personal Data (account holders)
To access your data, login to your account and view: My GDPR Tools
You can view and amend your personal details.
You can download your account data for Portability.
You can request a report with all your personal data we store.
You can request removal/anonymization of your personal data we store.
How we protect your information
We
adopt appropriate data collection, storage and processing practices and
security measures to protect against unauthorized access, alteration,
disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.
Sharing your personal information
We
do not sell, trade, or rent Users personal identification information
to others. We may share generic aggregated demographic information not
linked to any personal identification information regarding visitors and
users with our business partners, trusted affiliates and advertisers
for the purposes outlined above. We may use third party service
providers to help us operate our business and the Site or administer
activities on our behalf, such as sending out newsletters or surveys. We
may share your information with these third parties for those limited
purposes provided that you have given us your permission.
Changes to this privacy policy
Luxum
Led Ltd has the discretion to update this privacy policy at any time.
When we do, we will post a notification on the main page of our Site,
revise the updated date at the bottom of this page. We encourage Users
to frequently check this page for any changes to stay informed about how
we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this
privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By
using this Site, you signify your acceptance of this policy and terms
of service. If you do not agree to this policy, please do not use our
Site. Your continued use of the Site following the posting of changes to
this policy will be deemed your acceptance of those changes.
If you
have any questions about this Privacy Policy, the practices of this
site, or your dealings with this site, you can contact us at: info@Luxum
.co.uk
Last updated May 16 2018